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Customer Success

Product Support Specialist

  • Customer Success
  • Lehi, UT

Website sales_rabbit SalesRabbit

Become a skilled saas specialist and develop your career at a fast growing company

Who We Are:

Hi! We’re SalesRabbit, a high-growth venture-funded SaaS company out of Lehi, Utah. We make innovative software that helps field sales reps close more deals with greater efficiency and less pain. The things we care the most about are solving hard problems with beautiful software, providing world-class service and creating a great environment for our employees to work.  


To be a good fit for SalesRabbit, you should:

-Possess a natural curiosity about how things work and how to improve them;

-Be equal parts humble and confident;

-Have grit like a honey badger.


To be a good fit for this particular role, you should be/have:

-Technical aptitude for learning and being able to explain mobile applications

-Strong oral and written communication skills

-Proficient in Apple (iOS), Android, and Web applications

-Temperament and desire to help people find solutions to their issues

-Work well independently

-High level of attention to detail

-Strong problem solving and analytical skills

-Able to work well with other team members


In this role, your responsibilities will include:

-Resolving phone and email support tickets

-Achieving a high customer satisfaction rating

-Coordinating with associates in sales, development and product to solve customer problems and improve their user experience

-Ensuring that your assigned tickets are resolved quickly and effectively

-Documenting and recording reported customer bugs for development work


Why you would love working with us at SalesRabbit:

-We care enough about our employees that we measure our employee net promoter score (which is really high);

-We have all the comforts you’d expect from a high-growth SaaS company (snacks, drinks, weekly lunches, ping pong, shuffleboard, Xbox, etc.)

-We work in a new, modern office space

-We offer competitive pay & benefits

-We only hire awesome people, who you’d get to work with.  

To apply for this job email your details to matthew.hansen@salesrabbit.com

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Contact Us

2801 North Thanksgiving Way
Suite 210
Lehi, Utah 84043

Support: 801-418-9009
Sales: 801-341-2569
What is SalesRabbit?

SalesRabbit is the complete outside sales app. A sales enablement service and mobile CRM designed specifically for outside sales, including field sales and door-to-door sales teams. Our canvassing app provides solutions for lead tracking, lead management, and all your other field sales and d2d needs.