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Customer Success

Customer Success Manager

  • Customer Success
  • Lehi, UT

Website sales_rabbit SalesRabbit

Manage your own portfolio of clients and learn everything about saas success

Who We Are:

Hi! We’re SalesRabbit, a high-growth venture-funded SaaS company out of Lehi, Utah. We make innovative software that helps field sales reps close more deals with greater efficiency and less pain. The things we care the most about are solving hard problems with beautiful software, providing world-class service and creating a great environment for our employees to work.

 

To be a good fit for SalesRabbit, you should:

-Possess a natural curiosity about how things work and how to improve them;

-Be equal parts humble and confident;

-Have grit like a honey badger.

 

To be a good fit for this particular role, you should be/have:

-Account management experience at a SAAS company

-Face-to-Face sales experience

-Technical aptitude for learning and being able to explain mobile applications

-Strong oral and written communication skills

-Proficient in Apple iOS, Android, and Web applications

-Temperament and desire to help people find solutions to their issues

-Work well independently

-High level of attention to detail

-Strong problem solving and analytical skills.

 

In this role, your responsibilities will include:

-Onboarding/training new clients on the SalesRabbit Suite

-Managing and caring for a portfolio clients

-Working to improve client retention and expansion within your portfolio

-Proactively reaching out to current clients to offer training and insight

-Helping to improve the businesses processes of your assigned clients

-Creating best practice content for the entire client base

 

Why you would love working with us at SalesRabbit:

-We care enough about our employees that we measure our employee net promoter score (which is really high);

-We have all the comforts you’d expect from a high-growth SaaS company (snacks, drinks, weekly lunches, ping pong, shuffleboard, Xbox, etc.)

-We work in a new, modern office space

-We offer competitive pay & benefits

-We only hire awesome people, who you’d get to work with.  

To apply for this job email your details to jmoss@salesrabbit.com

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